WE DO NOT SELL, RENT OR TRADE YOUR PERSONAL INFORMATION NOR IS IT PROCESSED BY ANY THIRD PARTY. IT IS USED SOLELEY FOR THE PURPOSE OF ONLINE ORDERS, SHIPPING, NEWSLETTERS AND EMAIL NOTIFICATIONS. YOU MAY UPDATE AND DELETE PERSONAL DATA PROCESSED BY OUR COMPANY AT ANY TIME.

Currently we are accepting custom orders however some items cannot be duplicated and there will be time restrictions, since special orders need time to complete. See our Products Information page for more information.

We attempt to respond to all e-mail within 24 hours. If you do not see a response in your "Inbox" check your Spam folder. If there still is no indication of a reply, please send new e-mail to: memr@personaltouches.net or memr@comcast.net call us at: (650) 397-9896 or

Customer Accounts are not required. Anyone can purchase any of our items without an account, but it is recommended. Creating an account allows you to see previous purchases, status of your order online and shipping information. You can also create a wish list and take advantage of all our special offers. The information is stored on our secure database and available for your next purchase.

Occasionally there may be an error on our website, and we reserve the right to make corrections as needed. We apologize for any inconvenience this may cause. State law requires that internet retailers collect sales tax for the states in which they are located.

It is important that you are happy with the jewelry that you purchased. If you are not happy with your purchase, you can return it within 14 days. Please refer to our Shipping and Returns page for details.